Privacy Policy
1. Introduction
ASHAPURA CHINACLAY COMPANY LLP (“Ashapura ChinaClay”, “Company”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, https://www.ashapurachinaclay.com/, contact us, submit a business enquiry or interact with our online services.
By using our website, you acknowledge this Privacy Policy. Where applicable law requires consent, we will seek it separately.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information.
2.1 Information You Provide
When you contact us or submit an enquiry, you may provide:
- Name and designation.
- Company or organisation name.
- Business email address and telephone number.
- City, country and business address, where provided.
- Product requirements, technical specifications and enquiry details.
- Any other information you voluntarily share with us.
2.2 Technical and Usage Information
When you visit our website, certain information may be collected automatically, depending on the technologies in use. This may include your IP address, browser type, device information, pages visited, referring website and access timestamps.
2.3 Cookies and Similar Technologies
Our website may use cookies and similar technologies to support functionality, understand visitor activity and improve user experience. The technologies used and the choices available to visitors depend on our website configuration and applicable law.
3. How We Use Your Information
We may use collected information for legitimate business purposes, including to:
- Respond to product enquiries and requests for quotations.
- Provide information about China Clay (Kaolin), Calcined Kaolin, White Bentonite, Grey Bentonite, Red Bentonite, Silica Sand and Bleaching Earth.
- Understand customer requirements and communicate relevant product specifications and technical information.
- Facilitate business communications and manage customer relationships.
- Operate, maintain, secure and improve our website.
- Analyse website traffic and performance, where applicable.
- Prevent fraud, investigate misuse and protect our legal rights.
- Comply with applicable legal and regulatory obligations.
We will not use personal information for purposes incompatible with those described in this policy unless permitted or required by law.
4. Sharing of Information
We may share relevant information, where necessary and lawful, with:
- Authorised employees and representatives who require the information for business purposes.
- Website hosting, maintenance, security and IT service providers.
- Analytics and communication service providers, where used.
- Professional advisers, auditors and insurers, where necessary.
- Government authorities, regulators or law-enforcement agencies when legally required.
- Other parties where disclosure is necessary to establish, exercise or defend legal claims.
We do not sell personal information to third parties for their own marketing purposes.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, maintain relevant business records, resolve disputes and meet applicable legal requirements.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
6. Data Security
We take reasonable technical and organisational measures appropriate to the information we handle to help protect it against unauthorised access, disclosure, alteration, loss or misuse.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
7. Your Privacy Rights
Subject to applicable law, you may be entitled to request access to, correction of or deletion of your personal information, withdraw consent where processing is based on consent, or raise concerns about how your information is handled.
To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before responding.
8. Third-Party Websites
Our website may contain links to external websites, platforms or services. These third parties operate under their own privacy policies and practices.
We encourage you to review their policies before sharing personal information. We are not responsible for the independent privacy practices of external websites.
9. Children’s Privacy
Our website and business communications are intended for business and professional audiences. We do not knowingly seek to collect personal information from children through our website.
If you believe a child has provided personal information to us, please contact us so that the matter can be reviewed.
10. International Visitors
Our website may be accessed by visitors from different countries. Where personal information is processed or transferred across borders, we will handle it in accordance with applicable legal requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technologies or legal obligations.
Any revised version will be published on this page with an updated revision date. We encourage visitors to review this page periodically.
12. Contact Us
For privacy-related questions, requests or concerns, please contact:
ASHAPURA CHINA CLAY COMPANY LLP
Address: 413, One World West, Near S.P. Ring Road, Ambli–Bopal Road, Bopal, Ahmedabad, Gujarat – 380058, India.
Email: vinay@ashapurachinaclay.com
Website: https://www.ashapurachinaclay.com/
Please mention “Privacy Policy Request” in the subject line of your email.
This Privacy Policy should be read alongside any other applicable notices published on our website.